Home


There are 4 major panels in home page.

1. Left Top
This panel give you some recent information.
You can change time of recent info in your profile (Personal->Profile)
2. Right Top
This panel is your schedule in brief. You can view the detail in (Personal->Schedule)
3. Left Bottom
All online persons who access helpdesk are visible in this panel.
Customize who's online time in Admin->General Setting
4. Right Bottom
This is the last active tickets.
You can change the number of last active tickets in your profile (Personal->Profile)