Here are some things to try:
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Make sure that your Internet connection is working.
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Choose Direct Mail > Preferences..., click e3 Delivery Service, and click Try Again.
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Quit and restart Direct Mail.
Subscription groups require an Internet connection.
Make sure that your Internet connection is working.
Choose Direct Mail > Preferences..., click e3 Delivery Service, and click Try Again.
Quit and restart Direct Mail.